FAQ: World's Best 3-IN-1 CYCLING JACKET with 15 Features▼MOVA 3.0
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How Can I Get a MOVA 3-IN-1 Cycling Jacket, a Hoody, the Air Jacket and Magnet Lights?

Kickstarter works thank to a pledge a pledge for a reward logic. You are pre-ordering a reward, like a MOVA 3.0 Jacket by pledging its price. You will not be charged until the campaign ends.

  1. You have to pledge for the reward you want. (Pledge of 169$ = MOVA 3.0.)

  2. To pledge for a reward click here: https://www.kickstarter.com/projects/movacycling/worlds-best-3-in-1-cycling-jacket-with-15-features/pledge/new?clicked_reward=false

or on the corresponding “Back This Project” button on the right side of the project page.

  1. Select the reward you want in return for your pledge. Select the country you want it shipped to. Shipping to USA and Colombia is free. +9$ is asked for Europe and Asia.

Save more money by pledging for a combo (Hoody and Air Jacket, or 2 jackets if you have a cycling friend)

That’s it! Welcome to the MOVA Family :)

Once the campaign ends we will send you a survey for your size, color, style and address. You will then receive your gears in April 2019.

You want to order 2, 3 or 4?

  • Select the product as you would do for 1 (one).
  • Change the amount of your pledge according to the table below. That’s it.

Example 1: You want 2 jackets and 1 Hoody

  • Select the 289 US$ “2x MOVA 3.0” - combo reward.
  • Add $109 for the Hoody in the “Pledge Amount” section.
  • The total pledge amount should then be 289+109 = $398

Example 2: You want 2 jackets and 2 magnet lights

  • Select the 289 US$ “2x MOVA 3.0” - combo reward.
  • Add 1x$25 and 1x$25 for each set of lights, so 50 US$ in total.
  • Total Amount should then be 289+50 = 339

This way, you can create the combo that best works for you!

Last updated: January 14, 2019 07:40

Rewards: How do I order 2 or more products/combos?

To order several products: 1. If you’ve already pledged to this project, click the “Manage My Pledge” button at the top right corner of the page.

If not, click “Back this project” and pick one of the rewards, as you would do to order only one.

  1. Once the reward selected, change the amount of your pledge that appears in “pledge amount by adding the price of each additional reward you need.

That’s it! We will contact you to confirm the order and ask you to choose the color(s) and size(s) at the end of the campaign. You will not be charged until the campaigns ends.

Example 1: You want 2 jackets and 1 Hoody

  • Select the 289 US$ “2x MOVA 3.0” - combo reward.
  • Add $109 for the Hoody in the “Pledge Amount” section.
  • The total pledge amount should then be 289+109 = $398

Example 2: You want 2 jackets and 2 magnet lights

  • Select the 289 US$ “2x MOVA 3.0” - combo reward.
  • Add 1x$25 and 1x$25 for each set of lights, so 50 US$ in total.
  • Total Amount should then be 289+50 = 339

This way, you can create the combo that best works for you!

Last updated: January 14, 2019 07:40

Rewards: Can I pledge more than once?

No. On Kickstarter, it’s only possible to pledge to a project once from a single account. Accordingly, backers can only choose one reward type per pledge. You can, however, change your pledge amount and reward selection for as long as a project is live. If you’re interested in more than one products, check our Combo Offers or the response to the question above:

“Rewards: How do I order 2 or more products/combos?”

Last updated: January 14, 2019 07:42

SPANISH: I am from Colombia/Latin America. I do not understand how to participate?

Hola Panita Buena Papa!

Creamos recompensas especiales para ti. Empiezan con la palabra “Buenapapa”. Es importante para nosotros que en Colombia y en Latino América (dónde se hace el 100% de nuestras prendas), también tengas acceso a lo que hacemos.

  1. Tu primera opción es de participar aquí mismo en Kickstarter. Asegúrate que el idioma este en Español. Para eso, ingresa nuevamente a https://www.kickstarter.com. Al final de la página encontrarás un menu para cambiar de idioma. Ahí eliges el Español

  2. Entra a este link: https://www.kickstarter.com/projects/movacycling/worlds-best-3-in-1-cycling-jacket-with-15-features/pledge/new?clicked_reward=false

  3. Eliges una recompensa que tenga la mención “Buenapapa” y le das “Continuar”

¿Quieres más de una recompensa?

1- Seleccionas la recompensa que quieres. 2- En la caja “Monto de contribución” agregas el precio Buenapapa

Ejemplo:

Quieres una MOVA 3.0 y una Air Jacket a precio Buenapapa: - Seleccionas la recompensa MOVA Jacket 3.0 Buenapapa - EARLY BIRD - En la caja “Monto de Contribución” le agregas los $49 USD de la recompensa Air Jacket - En “monto de la contribución” te debe aparecer $168 USD que corresponden a $119 de la MOVA 3.0 y $49 de la Air Jacket

Last updated: January 14, 2019 08:10

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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